41U FASHION ENGLISH

  To: ramonrosaservice@fabrics.com From: lidyarequena@fashionstore.com Subject: ORDER NUMBER 23021998 I am writing to complain about the delivery of my order. I was buy a a roll of silk on Monday, and it should have arrived on Wednesday. However, it did not arrive until Friday afternoon. I phoned on Tuesday to find out when it was likely to arrive. The assistant informed me that it would arrive on Tuesday afternoon. Because of this, I have lost two days of work, and is probably I cannot deliver my work in time. Obviously, this is not satisfactory. I have lost two days’ work waiting for this order and for this reason I might lose a customer. I look forward to receiving your response shortly. Kind regards. Lidya.

To: customerservice@choices.com From: mireyaaleixandre@gmail.com Subject: Order number 31032000 Hello, I'm writing to complain about my order. I made the order last month and the delivery was due to arrive on Tuesday. However, the order came six days late and there were two items missing. I'd like to know if the order was big enough to be split in two packages and one of them will come even later so that's why they're missing or if it was a mistake from the person who prepared the package. I already phoned your company but nobody picked up so I'm trying to get in contact with you by email. This situation is really unpleasant and I need both items missing as soon as possible. Please, let me know when they will arrive and I hope you can make something about what happened. Looking forward to your quick response. Regards, Mireya.

To : vueling@gmail.com From: annaameraa@ gmail.com subject: The service was not satisfactory. Hello, good afternoon, I´m writing to inform you that I have not received the receipt of the ticket showing that , I have bought a flight ticket, for within two weeks. I´m a bit confused and angry, since your company seems quite serious, you have disappointed me a bit, since for exactly 8 days I bought the ticket and I still don´t have any certified receipt of the large amount that I have paid for this ticket to Prague. I would like the certificate of my purchase to arrive to me since in 2 weeks I have the flight. and I have to present the receipt in my company, so that they give me the days off from my trip for family matters. Thanks for your time, but I would be grateul if you could inform me of your decision by the end of this week.

To: customerservice@maria.com From: Ceistiancavida@gmail.com Subject: Horrible customer service. I am writing to complain about a horrible incident that took place in one of the many luxury stores that you own. My friend and I went there yesterday evening to buy some jewelry for ourselves. However, from the minute we entered the store we immediately recieved bad looks because of our skin colour. We decided to not give much attention to it and kept shopping. When we asked the customer service lady for a specific ring, she told us we could not afford it and although we were being respectful she told us to go from the store.  It is obious that this kind of behaviour is unacceptable and it should never happen again. Most people buy jewelry there and are not treated like we were. I look forward to receiving a fair response shortly.  Kind regards Christian.

 Dear owner Through the following letter of complaint, I would like to record my dissatisfaction with the organization of the Five Seasons Restaurant and the bad treatment of its workers. We are very unhappy with the long wait for the dishes to arrive at our table and when it comes to claiming the workers, they did not respond in the correct way. In the case of no answer, I will proceed with the following serious measures, such as a complaint, but we prefer to settle this matter by amicable means. Cordially, Candela Duro

 MAKING A COMPLAINT To: customersupport@company.com From: andrea@gauchia.com Subject: Order number 5249162 I am writing you this e-mail to complain of the service received with my last order in your web. My order should have arrived on Friday. I phoned on Wednesday to know where my order was and the assistant assured me that the order would arrive as early as this Thursday. I waited but it did not arrive until next Tuesday afternoon. I did not go to the University those two days waiting for the package. Clearly, this is not pleasant. I have missed two days of class waiting for the order that never arrived. I hope there will be a solution and a response, faster than your package. Kind regards. Andrea.

Dear Mrs. Masip I am Noelia Martínez Hereby, I am writing to you attentively, to express my dissatisfaction and to claim the terrible delivery service presented by your subordinates, since the products purchased in your company (and that were in perfect condition in the time of purchase), they were delivered in terrible condition due to poor packaging and little care given by their subordinates in transporting them. Taking into account our long-standing commercial relationship, I hope that the damaged products will be exchanged, as well as a better treatment in the transport to avoid future similar inconveniences. Otherwise, I express my opinion to cease the commercial relations with which our respective industries have up to now. Attentively Noelia Martínez

 To: Costumerservice@Choices.com From: pascual.paula@gmail.com Subject: order 4455132 I'm writing to complain about my last order. The package should have arrived on Monday but I was waiting all day and it didn't come. I phoned on Tuesday to know when it would arrive and the assistant told me that it was going to arrive the next day, nevertheless it didn't arrive. On the other hand, when it finally arrived I realized that two items were missing. Obviusly, this is not satisfactory. I have paid for a good service and products ant I haven't received non of the two. I look forward to receiving your response shortly. Kind regards Paula